B2B Commerce & Distribution Platform

One platform to run your entire B2B order-to-delivery business.

A complete commerce ecosystem purpose-built for distributors, wholesalers and B2B brands — your own branded buyer app, a powerful operations console, field & delivery apps, route optimization, flexible pricing, payments, and AI analytics. Proven in production running a live business at scale.

Branded to your business Web + Android + iOS Headless APIs Made for distribution & wholesale
7+
Connected apps
40+
Operations modules
AI-powered
Analytics & actions
API-first
Integrate anything (Tally/ERP)

The complete ecosystem

Every role in your business gets the right tool — all sharing one real-time backend and your branding.

Buyer

Customer Ordering App

Branded mobile app for your B2B buyers — browse catalog, slab/volume pricing, reorder, track orders, pay online or COD.

Android & iOS
Operations

Admin Console

The control center — orders, catalog, customers, pricing, deliveries, payments, analytics and more, on web & mobile.

Web + responsive
Field

Field Sales App

Place orders for customers on the go, GPS shop check-in, attendance, and on-ground customer onboarding.

Field staff
Delivery

Delivery Agent App

Trip sheets, delivery sequence, proof of delivery, returns, and on-delivery payment collection.

Drivers
CRM

CRM App

Lead capture, customer relationships and follow-ups for your sales team.

Sales
AI Analytics

Analytics & Intelligence App

Dashboards, configurable reports, and an AI insight-to-action engine that tells your team who to call, visit and win back.

AI-powered
Confirmation

Order Confirmation

Customer-facing order approval & confirmation experience for smoother fulfilment.

Web

Ordering, catalog & stock

A buying experience built for B2B — bulk quantities, business pricing, fast reordering, with live inventory.

🛒Smart catalog

Rich product catalog with categories, brands, variations, images, units & pack sizes.

  • Multi-level categories & banners
  • Brand, units, pieces-per-SKU, HSN
  • Advanced fuzzy search & suggestions
  • Featured items & "bought together"

📦Customer self-ordering

Your buyers place orders themselves, anytime, from the branded app.

  • Branded buyer app (Android & iOS)
  • Min / max order quantities
  • One-tap reorder from history
  • Cart with live, quantity-aware pricing

🧑‍💼Admin / counter order placement

Your team places orders on behalf of customers — the order-management / order-punching system retail teams rely on for tele-sales & counter sales.

  • Place orders for any customer from the admin console
  • Search customer, pick account & delivery address
  • Full catalog with the same slab/volume pricing
  • Field-sales app ordering on the ground
  • Works on desktop & mobile (responsive)

🏷️Flexible pricing

Quantity-slab & location pricing per product.

  • Quantity-slab (volume) pricing tiers
  • Pincode-based pricing
  • Bulk import/export of price conditions
  • Per-customer pricing models

🎟️Discounts & coupons

Run promotions that fit B2B.

  • Coupons (amount / percentage / item-based)
  • Usage limits & per-user mapping
  • Product-level discounts
  • Out-of-stock & "notify me" handling

📊Stock & inventory management

Sell with confidence — inventory tracked in real time.

  • Managed & flexible stock types per product
  • Real-time stock checks at order time
  • Stock consignment management
  • Stock inspector & audit tools
  • Batch stock updates
  • Out-of-stock control & restock alerts

Fulfilment, delivery & logistics

From order to doorstep — dispatch, routing, delivery and returns, fully tracked.

🗺️Route optimization

Plan efficient delivery runs automatically.

  • Capacity-constrained vehicle routing (CVRP)
  • Pincode → route mapping
  • Vehicle & driver assignment
  • Transport vendor management

🚚Dispatch & trip sheets

Organize what goes out, with whom, in what order.

  • Dispatch summaries & batching
  • Trip sheets per driver
  • Delivery sequencing & status
  • Manage-deliveries wizard

↩️Returns & adjustments

Handle partial/full returns at delivery.

  • Item-level returns with reasons
  • Automatic order amount adjustment
  • Recorded by admin, field or API
  • Full audit of every return

📍Live tracking & stock

Visibility across inventory and delivery.

  • Order tracking & status updates
  • Managed & flexible stock types
  • Stock consignment & out-of-stock control
  • Stock inspector tools

Payments & collections

Get paid your way — online, on delivery, or on account.

💳Online payments

Integrated payment gateways.

  • PhonePe & CCAvenue integration
  • Online prepaid orders
  • Payment status tracking

💵Delivery collections

Cash/again-collect at the doorstep.

  • COD & on-delivery collection
  • Per-order payment records
  • Bulk payment info updates

🧾Invoicing

Documents your buyers and books need.

  • Invoice generation & download
  • Quotations
  • Excel export

Order approvals

Control over what gets fulfilled.

  • Pending-confirmation workflow
  • Customer order approval
  • Reject / update with stock return

Customers, staff & field force

Manage who buys, who sells, and who delivers.

🏢Business accounts

Built around companies, not just individuals.

  • Business/customer accounts with multiple users
  • Account approval workflow & status
  • GST, addresses, documents
  • Account ↔ staff association

👥Staff & roles

Granular access control for your team.

  • Role-based access (admin, sales, delivery…)
  • Users-by-role management
  • Per-role action permissions
  • OTP login & secure auth

🧭Field operations

Empower on-ground sales teams.

  • GPS shop check-in & attendance
  • Customer onboarding in the field
  • Order on behalf of customers
  • Referral / FSE attribution

📋Tasks & CRM

Keep the team coordinated.

  • Task assignment with types & comments
  • Role-gated task creation
  • CRM lead & relationship tracking
  • Customer feedback & ratings

Marketing & engagement

Drive repeat orders and stay connected with buyers.

📣Promotions

Merchandising tools that move volume.

  • Banners & advertisements (with stats)
  • Featured items & recommendations
  • Blogs / content

🔔Notifications

Reach customers where they are.

  • Push notifications
  • WhatsApp integration
  • Email & OTP messaging
  • "Notify me" on restock

Loyalty & trust

Build a responsible, answerable seller relationship.

  • Ratings & reviews
  • Reorder & repeat-order suggestions
  • Subscriber lists

🤖 AI Analytics & Intelligence — a platform, not a dashboard

This is our standout capability. Most commerce tools give you charts; we give you an AI-powered 3-layer intelligence system that turns raw operations data into derived business metrics, then into AI-driven insights and concrete actions your team actually executes — "who to call, who's churning, who to upsell, what to restock" — all fully configurable per customer. No data team required.

1️⃣Raw data warehouse

Every order, customer, delivery, payment and return continuously landed into an analytics-ready warehouse.

  • Sales, customers, delivery, payments, returns
  • Per-tenant isolated & secure
  • Single source of truth for reporting

2️⃣Derived intelligence

Pre-computed business metrics — RFM-style buyer scores, cadence, trends — kept fresh automatically.

  • Buyer recency / frequency / value
  • Visit priority & order cadence
  • Trends & performance, ready instantly

3️⃣AI insight & action loop

AI reads your metrics and produces concrete, reviewable work items that flow into your team's task list.

  • "Who to call / visit / win back" suggestions
  • Insights become operational tasks
  • Human-in-the-loop review & approval

🧩Configurable reports & skills

Tailor analytics to your business without code.

  • Report "spec" sections — every row customer-editable
  • Skill builder wizard for new analyses
  • Form-driven data sources
  • Targets & goal tracking

🤖B2B buyer intelligence

Know exactly who to engage and when.

  • Buyer intelligence formulas & configs
  • Visit priority & cadence engine
  • Churn / win-back & growth signals
  • AI-assisted, provider-agnostic

📈Operational dashboards

The numbers leadership needs, live.

  • Sales, delivery & collection dashboards
  • Customer & staff performance
  • Account-level insights
  • Drill-down & export

Insight → action

Analytics that change what happens on the ground.

  • Work-item lifecycle (create → review → act)
  • Auto-convert to staff Tasks
  • Idempotent re-runs, cost controls
  • Seeded starter-skill catalog

Open & integrable platform

API-first by design — connect the ecosystem to whatever you already run, including your accounting.

🧮Tally & ERP / accounting

Keep your books in sync automatically — no double entry.

  • Tally, ERP & accounting-software integration
  • Pull dispatched/delivered orders via secure API
  • Sync-acknowledgement so nothing is double-counted
  • Filter by date, status & "not yet synced"
  • Record delivery returns back to accounts

🔌Public REST APIs

Build on top of the platform securely.

  • Token-authenticated public APIs (per-integration tokens)
  • Orders, returns & data access
  • API token management & expiry

🔄Order sync & integration

Keep external systems in lockstep.

  • Order sync & acknowledgements
  • External-system order intake
  • Tracking-order registry

🛡️Governance & audit

Operate with confidence at scale.

  • Client app version control / force-update
  • Client request auditing
  • Error logging & health monitoring

Why this platform

Not a generic store builder — a distribution-grade operating system.

🏗️ Your brand, your app

The buyer app and console carry your branding — your customers experience it as your own platform, your data, on a secure scalable core.

🧩 End-to-end, not point solution

Catalog, pricing, orders, dispatch, delivery, payments, analytics — one connected system, no stitching tools together.

📱 Every role covered

Buyer, admin, field sales, delivery, CRM — purpose-built apps sharing one real-time backend.

🚀 Proven in production

Already running a live B2B business at real scale — battle-tested, not a prototype.

⚙️ Configurable to your business

Pricing models, roles, workflows, tenant settings & analytics adapt to how you operate.

🔐 Secure & auditable

Role-based access, OTP auth, API tokens, and audit trails across requests, orders & returns.

☁️ Deployment, scale & security

Deployed for your business — on the cloud that suits your scale, sized to your volume, with the isolation, performance and safety enterprise operations demand.

☁️Customer-specific cloud deployment

Hosted on the platform that fits you — not a shared box.

  • Deploy on AWS, Google Cloud or your preferred cloud
  • Dedicated deployment per customer
  • Sized to your scale — start lean, grow seamlessly
  • Your data stays in your environment

Highly scalable & fast

Built to handle growth and peak load.

  • Scalable, multi-tenant architecture
  • Distributed caching for speed (sub-second reads)
  • Auto-scaling compute & managed database
  • Optimized for large catalogs & high order volume

🔐Secure by design

Protection at every layer.

  • Tenant-isolated data — no cross-customer leakage
  • Role-based access, OTP auth & API tokens
  • Encrypted storage & secure secrets management
  • Audit trails on requests, orders & returns

🧪Staging & test environments

Try changes safely before they reach customers.

  • Separate staging & test environments
  • Validate features & pricing before go-live
  • Safe release process — no surprises in production
  • Version-controlled app rollouts & force-update

🛠️Completely customizable

The platform adapts to how you run your business.

  • Configurable pricing models, roles & workflows
  • Per-business tenant settings
  • Custom business rules & processes
  • Tailored analytics, reports & targets
  • Bespoke feature development on request

📡Reliable operations

Run with confidence, monitored end-to-end.

  • Health monitoring & error logging
  • Continuous, low-downtime deployments
  • Backups & recovery
  • Performance monitored at scale

📋 Complete capability checklist

The full feature set across the ecosystem — everything available to you out of the box. Use this as a working checklist during our discussion.

🛒 Catalog & Products

  • Product catalog (name, code, brand, HSN, units, pack size)
  • Multi-level categories & sub-categories
  • Product images, additional images & thumbnails (S3)
  • Product variations
  • Draft categories & category status control
  • Featured items & merchandising
  • "Bought together" associations
  • Item recommendations
  • Advanced fuzzy search & autocomplete suggestions
  • Bulk product import / export (Excel)
  • Out-of-stock visibility rules

🏷️ Pricing, Discounts & Coupons

  • Quantity-slab (volume) pricing tiers
  • Pincode / location-based pricing
  • Per-product & per-customer pricing models
  • Bulk import/export of pricing conditions
  • Standard price auto-sync with 1+ tier
  • Product-level discounts (% / flat)
  • Coupons — amount, percentage & item-based
  • Coupon usage limits & tracking
  • Per-user & per-item coupon mapping
  • Coupon benefits engine
  • Tax (GST) handling per item

📦 Ordering & Cart

  • Customer self-ordering — branded buyer app (Android & iOS)
  • Admin / counter order placement (order-management system)
  • Tele-sales & field order-punching on behalf of customers
  • Cart with live, quantity-aware pricing
  • Min / max order quantity rules
  • One-tap reorder & repeat-order suggestions
  • Order history & details
  • Order splitting
  • Pending-confirmation & customer approval workflow
  • Reject / update order with stock return
  • Quotations
  • Order tracking & status

🚚 Logistics & Delivery

  • Delivery agent (driver) app
  • Capacity-constrained route optimization (CVRP)
  • Pincode → delivery route mapping
  • Delivery routes & sequencing
  • Trip sheets per driver
  • Dispatch summaries & batching
  • Manage-deliveries wizard
  • Vehicle management
  • Vehicle ↔ driver assignment
  • Transport / logistics vendor management
  • Item-level returns with reasons (admin / field / API)
  • Automatic order adjustment on returns

📊 Inventory & Stock

  • Managed & flexible stock types
  • Real-time stock checks
  • Stock consignment management
  • Stock inspector & audit tools
  • Out-of-stock control & "notify me" on restock
  • Batch stock updates

💳 Payments & Invoicing

  • Online payments — PhonePe & CCAvenue
  • Cash on delivery (COD)
  • On-delivery payment collection
  • Per-order payment records
  • Bulk payment-info updates
  • Payment status tracking
  • Invoice generation & download
  • Excel exports

🏢 Customers & Accounts

  • Business / company accounts (multi-user)
  • Account approval workflow & status
  • GST, multiple addresses, documents
  • Account ↔ staff association
  • Customer onboarding (in-app & field)
  • Customer info & profiles
  • Account link verification
  • Ratings, reviews & feedback

👥 Staff, Roles & Field

  • Role-based access control
  • Users-by-role management
  • Per-role action permissions & staff roles
  • OTP login & secure authentication
  • Field sales app
  • GPS shop check-in
  • Staff attendance
  • Referral / FSE attribution
  • Staff & customer-account analytics

📋 Tasks & CRM

  • CRM app — leads & relationships
  • Task assignment with types & comments
  • Role-gated task creation
  • Task → operational follow-up
  • Business activity tracking
  • Project / manager views

📣 Marketing & Engagement

  • Banners & advertisements (with stats)
  • Push notifications
  • WhatsApp integration
  • Email & OTP messaging
  • Blogs / content
  • Subscriber lists
  • Featured items & recommendations
  • QR codes

📈 Analytics & AI

  • 3-layer analytics (raw → derived → AI action)
  • Operational dashboards (sales, delivery, collections)
  • Configurable report specs (row-level editable)
  • Skill builder & data sources
  • B2B buyer intelligence (formulas, configs)
  • Visit priority & order cadence
  • Targets & goal tracking
  • AI insights → reviewable work items → tasks

☁️ Deployment, Scale & Security

  • Customer-specific cloud deployment (AWS / Google Cloud)
  • Dedicated environment, sized to your scale
  • Highly scalable, multi-tenant architecture
  • Distributed caching for sub-second performance
  • Tenant-isolated, encrypted & secure data
  • Role-based access, OTP auth, API tokens, audit trails
  • Staging & test environments before go-live
  • Completely customizable to your business rules
  • Bespoke feature development on request
  • Health monitoring, backups & low-downtime deploys

🔌 Platform & Integration

  • Branded to your business (your app & console)
  • Web + Android + iOS apps
  • Tally / ERP / accounting integration
  • Order sync & sync-acknowledgement (no double entry)
  • Token-authenticated public REST APIs
  • External-system integration
  • Client app version control / force-update
  • Client request auditing
  • Error logging & health monitoring
  • Tenant settings & per-tenant configuration
  • Order-confirmation web experience

Ready to run your distribution business on one platform?

Let's map your operations to a branded, end-to-end B2B commerce ecosystem.

Talk to us
CloudShops B2B Commerce Platform · branded to your business · API-first